Hufglocken FAQ
Please note all items within a order are sent together. If you are ordering preorder or custom items - the order will be sent when all are ready.
How much will it cost to ship my item?
In Australia
Australia Regular postage takes 5 to 8 days and express takes 2 to 3 days
Order Value - Under $200 - Regular Postage $15
Order Value - $200 & Over - Free Regular Postage
New Zealand
Economy Non Trackable - FREE
Trackable Flate Rate $15
International Express $25
USA/Canada
Economy Non trackable - Free
Australia Post - Standard Airmail $20
Australia Post - International Express (5 to 14 business days) $45
Overseas
Economy Non trackable - Free
Trackable Airmail $20
What size is my horse?
Bell boots :
Generally (Measurements here)
11.2hh -14hh - S Bell Boots
14hh - 14.2hh - M Bell Boots
14.2hh - 15.2hh - L Bell Boots
15.2hh - 16 hh + - XL Bell Boots
Tendon boots :
Generally (Measurements here)
up to 12.2hh - XS Front/XS Hind
12.2hh -14hh - XS Front/S Hind
14hh - 14.2hh - S Front/M Hind
14.2hh - 15.2hh - M Front/L Hind
15.2hh - 16.2hh - L Front /XL Hind
16.2hh + - XL Front/XL Hinds
Saddle Pads :
Small - Show saddles up to 15.5"
Medium - 16.5 " Show Saddles or smaller Dressage Saddles ie 15" or 16" Equipe
Large - 17" + Show Saddles and 17" Dressage Saddles
X Large - 17.5" + Dressage Saddles
Saddle Pad Care
- Once sweat is dry, keep in good condition each day by brushing with a "Magic Brush" to remove dried sweat.
- Machine washing in a top loader is not advisable, the agitator does have a tendency to catch on the sheepskin and tear the fibres when wet.
- In a Front Loader - Place in a washing bag, gentle cycle, cold water using wool wash in a front loader is preferable.
- For pads being used day to day I find it easiest to hose the cotton whilst wet and brush the sheepskin section once dry.
- Dry out of direct sunlight.
Bell Boot & Brushing Boot Care
Please don't machine wash boots with rhinestones or glitter detail as the agitation will damage them - just hose off after the horse.
Hose of the outer if muddy/sandy along with your horse. Treat the patent outer with care - a quick brush using soapy water will be all they need. Dry in the shade.
It is not advisable to wash in the machine as horse people seem to think this means jamming in with girths, halters etc. etc. Please don't! If you absolutely must - place in a washing bag, cool, front loader and on the gentlest cycles (Aka like you wash delicates!). Make sure you do all the hook/loop up! Simply twist the elastic and voila! You can fold the strap back up to it's furry side on the boot.
Treat your Hufglocken products with care...and they will love you back!! :)
Returns
Any issues? Send us an email hufglocken@gmail.com We will do our best to help you!
I would like to order products for my team, can I get a discount?
Sure! Please email us - hufglocken@gmail.com We very proud to outfit many Show Horse teams and Dressage stables.
Can I get sponsorship?
At present we are not seeking to participate in sponsorship arrangements of any kind with individuals or organisations.
Do you have Afterpay?
Yes we have this as a payment option at the checkout.